Uncovering UX Frustrations with AI UX Testing

One of the most valuable benefits of AI UX testing is the ability to discover where users get stuck. These pain points are often invisible in manual testing. With simulated agents, you can track which paths are confusing, which steps fail, and where users drop off.

Types of Pain Points to Track

  • Dwell time: How long users stay on a cell (or screen)
  • Looping paths: Users repeat the same actions
  • Abandonment: Users fail to reach the goal

Step 1: Track Cell Visits

In model.py, initialize a grid visit counter:

self.cell_visits = {}
for x in range(width):
    for y in range(height):
        self.cell_visits[(x, y)] = 0

Step 2: Update Visit Count in Agent Movement

In agent.py, increment the visit count every step:

self.model.cell_visits[self.pos] += 1

Step 3: Output the Heatmap Data

At the end of each run, you can export or log the most visited cells:

top_cells = sorted(self.cell_visits.items(), key=lambda x: x[1], reverse=True)
for pos, count in top_cells[:10]:
    print(f"Cell {pos} visited {count} times")

Optional: Visualize a Heatmap

If you’re comfortable with Python plotting, add:

import matplotlib.pyplot as plt
import numpy as np

heat = np.zeros((width, height))
for (x, y), count in self.cell_visits.items():
    heat[y][x] = count

plt.imshow(heat, cmap="hot", interpolation="nearest")
plt.title("AI UX Testing Heatmap")
plt.colorbar()
plt.show()

Why This Matters

With these metrics, you can detect:

  • Dead zones in your layout
  • Steps that frustrate users
  • Areas where improvements are most urgent

Up Next: Visual Feedback with Charts

In Day 7, we’ll enhance our AI UX testing toolkit by visualizing user behavior paths with charts, bar graphs, and interactive dashboards.

See also  Bring AI UX Testing to Life with Visualization

Tag: #AIUXTesting #UXPainPoints #UserAnalytics

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