On Day 10, we’ll build an AI chatbot that assists sales reps in real-time, automates responses to customer queries, and nurtures leads using GPT-powered conversational AI.
1. Why Use an AI Chatbot for Sales?
✅ Handles FAQs Automatically → AI answers pricing, product features, and support questions.
✅ Qualifies Leads → The chatbot collects contact details and customer intent before a sales call.
✅ 24/7 Engagement → AI keeps prospects engaged even outside business hours.
✅ Boosts Conversion Rates → AI nurtures leads through personalized conversations.
2. How AI Chatbots Work for Sales
- Prospect Enters Query → “Do you offer a free trial?”
- AI Detects Intent → Matches the query with a pre-trained response or GPT-generated answer.
- Lead Qualification → AI asks follow-up questions to gauge interest and budget.
- Escalation to Sales Rep → If a deal is promising, AI alerts a human rep for follow-up.
3. Installing AI Chatbot Dependencies
We’ll use:
- React Native Gifted Chat → For chatbot UI.
- GPT-4 API → For dynamic sales responses.
npm install react-native-gifted-chat axios
4. Implementing the AI Chatbot
✅ Step 1: Create ChatBotScreen.js
Inside src/screens/ChatBotScreen.js:
import React, { useState, useCallback, useEffect } from 'react';
import { View, StyleSheet } from 'react-native';
import { GiftedChat } from 'react-native-gifted-chat';
import axios from 'axios';
import { OPENAI_API_KEY } from '@env';
export default function ChatBotScreen() {
const [messages, setMessages] = useState([]);
useEffect(() => {
setMessages([
{
_id: 1,
text: 'Hello! I’m your AI sales assistant. How can I help you today?',
createdAt: new Date(),
user: { _id: 2, name: 'AI Bot' },
},
]);
}, []);
const handleSend = useCallback(async (newMessages = []) => {
setMessages((previousMessages) => GiftedChat.append(previousMessages, newMessages));
const userMessage = newMessages[0].text;
const botResponse = await getGPTResponse(userMessage);
setMessages((previousMessages) =>
GiftedChat.append(previousMessages, {
_id: Math.random().toString(),
text: botResponse,
createdAt: new Date(),
user: { _id: 2, name: 'AI Bot' },
})
);
}, []);
const getGPTResponse = async (message) => {
try {
const response = await axios.post(
'https://api.openai.com/v1/chat/completions',
{
model: 'gpt-4',
messages: [
{ role: 'system', content: 'You are a helpful AI sales assistant.' },
{ role: 'user', content: message },
],
},
{
headers: { Authorization: `Bearer ${OPENAI_API_KEY}` },
}
);
return response.data.choices[0].message.content;
} catch (error) {
console.error('Chatbot Error:', error);
return 'Sorry, I had trouble processing your request.';
}
};
return (
<View style={styles.container}>
<GiftedChat messages={messages} onSend={(messages) => handleSend(messages)} user={{ _id: 1 }} />
</View>
);
}
const styles = StyleSheet.create({
container: { flex: 1, backgroundColor: '#fff' },
});
5. Adding Chatbot Navigation to the App
✅ Step 1: Update App.js
Modify App.js to include a chatbot screen:
import React from 'react';
import { NavigationContainer } from '@react-navigation/native';
import { createStackNavigator } from '@react-navigation/stack';
import HomeScreen from './src/screens/HomeScreen';
import ChatBotScreen from './src/screens/ChatBotScreen';
const Stack = createStackNavigator();
export default function App() {
return (
<NavigationContainer>
<Stack.Navigator>
<Stack.Screen name="Home" component={HomeScreen} />
<Stack.Screen name="ChatBot" component={ChatBotScreen} />
</Stack.Navigator>
</NavigationContainer>
);
}
✅ Step 2: Add a “Chat with AI” Button in Home Screen
Modify HomeScreen.js:
<Button title="Chat with AI" onPress={() => navigation.navigate('ChatBot')} />
6. Example AI Chatbot Conversation
🔹 User: “Do you offer a free trial?”
🔹 AI: “Yes! We offer a 14-day free trial with full access. Would you like me to send you a signup link?”
🔹 User: “What’s the pricing after the trial?”
🔹 AI: “Our pricing starts at $49 per month. We also offer annual discounts. Would you like to speak with a sales rep for more details?”
🔹 User: “Yes, please connect me.”
🔹 AI: “Great! I’ll notify a sales rep now.”
7. AI Chatbot Escalation to Sales Reps
We’ll notify a sales rep if the chatbot detects a high-value lead.
✅ Modify getGPTResponse to Detect Leads
const getGPTResponse = async (message) => {
try {
const response = await axios.post(
'https://api.openai.com/v1/chat/completions',
{
model: 'gpt-4',
messages: [
{ role: 'system', content: 'You are an AI sales assistant. If the user is ready to purchase, suggest a sales rep follow-up.' },
{ role: 'user', content: message },
],
},
{ headers: { Authorization: `Bearer ${OPENAI_API_KEY}` } }
);
const botMessage = response.data.choices[0].message.content;
if (botMessage.includes('I’ll notify a sales rep now')) {
notifySalesRep();
}
return botMessage;
} catch (error) {
console.error('Chatbot Error:', error);
return 'Sorry, I had trouble processing your request.';
}
};
const notifySalesRep = () => {
console.log('🚀 New high-value lead detected! Notify sales team.');
// TODO: Integrate with HubSpot/Salesforce to assign the lead.
};
8. Preparing for Deployment
To deploy your AI Sales Assistant, follow these steps:
- Optimize AI Responses → Fine-tune GPT prompts for more accurate answers.
- Enable Multi-Language Support → Use GPT for translation support.
- Deploy to Google Play & App Store → Follow Expo’s build process:
eas build -p android eas build -p ios
9. Congratulations! 🎉
You’ve built a fully functional AI Sales Assistant with:
- Voice Memos → CRM Notes
- AI-Powered Sales Insights
- Automated Follow-Up Emails
- AI Sales Forecasting
- AI Chatbot for Sales Automation
This assistant can save sales teams hours by automating lead management, coaching, and follow-ups.
10. Next Steps: Scaling AI Sales Automation
Want to take it further? Consider:
- WhatsApp & SMS Integration → AI sends reminders via WhatsApp.
- Real-Time Voice AI → Use Twilio Voice AI for live sales call coaching.
- AI Email Assistants → Train AI to write personalized cold emails.
11. References & Learning Resources
12. SEO Keywords:
AI sales chatbot, GPT sales automation, AI-powered lead qualification, AI chatbot for customer support, sales automation with AI.
