Whitelisting your domain is a crucial step for using a premium Messenger chat widget on your website. It essentially tells the chat widget provider that your website is a trusted source and allows the widget to function correctly. Here’s a guide to help you through the process:
1. Accessing Facebook Page Settings
- Head over to your Facebook page.
- Click on “Settings & Privacy” in the top menu and then select “Settings”.
There might be a slight variation depending on whether you’re using the new Facebook page experience. If you’re unsure, you can also try:
- Go to “Settings” within your Facebook page.
- Navigate to “New Pages Experience” and then select “Advanced Messaging”.
2. Adding Your Domain to Whitelisted Domains
- Once you’re in the settings menu (either the general settings or the new page experience settings with “Advanced Messaging”), locate the section labeled “Whitelisted Domains”.
- In this section, you’ll find a text box where you can enter your domain name. Make sure to include the complete URL, including “https://”. For example, if your website is “mywebsite.com”, you would enter “https://mywebsite.com“.
- Once you’ve entered your domain name, click the “Add” button or follow the specific instructions provided by your chat widget provider to save the changes.
3. Verification (Optional)
While not always required, some chat widget providers might have an additional verification step after whitelisting your domain. This might involve receiving a verification code via email or following further instructions within the chat widget settings.
Tips:
- Ensure you enter your domain name exactly as it appears in your website’s address bar.
- If you have multiple subdomains, you might need to whitelist each one separately depending on your chat widget provider’s requirements.
- Double-check your settings after saving to ensure your domain has been successfully whitelisted.
By following these steps, you should be able to whitelist your domain for your premium Messenger chat widget and enable seamless communication with your website visitors. If you encounter any difficulties, consult the documentation provided by your specific chat widget provider for more detailed instructions.
